Privacy Policy

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing address
• Order Information: Details about your printing orders, specifications, and preferences
• File Uploads: Design files you upload for printing purposes
• Payment Information: Processed securely through our payment gateway partners
• Usage Data: Information about how you interact with our website

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your printing orders
• Communicating with you about your orders and services
• Sending order confirmations, updates, and delivery notifications
• Improving our services and customer experience
• Maintaining records for business and legal purposes
• Sending promotional offers (only with your consent)

3. Data Security

We implement industry-standard security measures to protect your personal information:

• Secure SSL encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Restricted access to personal data by authorized personnel only
• Secure payment processing through certified payment gateways

4. File Privacy

Your design files and print materials are treated with strict confidentiality:

• Files are stored securely and accessible only to authorized staff
• We do not share, sell, or distribute your files to third parties
• Files are retained only for order fulfillment and record-keeping
• You can request deletion of your files after order completion

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences.

6. Third-Party Services

We may use third-party service providers for:

• Payment processing (PhonePe, UPI, etc.)
• Email communications
• Website analytics
• Customer support tools

These providers have their own privacy policies and handle data according to their terms.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at info@pushpaprintingworks.com

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records (typically 3-5 years)

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: